Effective Date: 1 st July 2023

At First Kill, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, purchase our products, or sign up for our newsletter. We adhere to best practices and comply with privacy laws applicable in New Zealand, Australia, the United States, the United Kingdom, and Europe, including the General Data Protection Regulation (GDPR). By accessing or using our website, you consent to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, postal address, and phone number when you make a purchase or sign up for our newsletter. We only collect the information necessary to provide you with our products and services and to communicate with you effectively.

1.2 Usage Data: We may collect information about how you use our website, including your IP address, browser type, device information, pages visited, and referring website. This data helps us improve our website and provide a better user experience.

Use of Personal Information

2.1 Providing Products and Services: We use your personal information to process your orders, fulfil your purchases, and deliver our products to you. This includes communicating with you about your order status and providing customer support.

2.2 Newsletter and Marketing: If you sign up for our newsletter or make a purchase, we may use your personal information to send you updates, promotions, and marketing materials about our products, services, and events. You have the option to unsubscribe from these communications at any time.

2.3 Legal Obligations and Protection: We may use and disclose your personal information to comply with applicable laws, regulations, or legal processes. We may also use your information to protect our rights, safety, and property, as well as the rights, safety, and property of our users and third parties.

Sharing of Personal Information

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering products, and marketing our business. These service providers are bound by confidentiality obligations and are not permitted to use your personal information for any other purpose.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity or successor organization. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request from a governmental authority, law enforcement agency, or court.

Cookies and Tracking Technologies

4.1 Cookies: We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small files stored on your device that enable us to recognize your preferences and enhance your user experience. You can manage your cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. Shopify takes data security seriously and implements various measures to protect the personal information of its users. Here are some security practices commonly used by Shopify:

Secure Sockets Layer (SSL) Encryption: Shopify uses SSL encryption to secure the transmission of data between your browser and its servers. This helps ensure that your personal information, including payment details, is protected during online transactions.

Payment Card Industry Data Security Standard (PCI DSS) Compliance: Shopify is PCI DSS Level 1 certified, which is the highest level of compliance in the payment card industry. This certification ensures that Shopify follows stringent security measures when processing, storing, and transmitting payment card information.

Server and Data Protection: Shopify employs robust security measures to protect its servers and infrastructure from unauthorized access. This includes firewalls, intrusion detection systems, and regular security audits.

Regular Security Updates: Shopify actively monitors security vulnerabilities and releases regular updates to its platform to address any identified risks or weaknesses. Secure Hosting Environment: Shopify's servers are housed in secure data centres with physical security controls in place, such as surveillance systems, access controls, and backup power systems.

Your Rights and Choices

6.1 Access, Update, and Rectify: You have the right to access, update, and rectify your personal information held by us. If you wish to exercise this right, please contact us using the information provided at the end of this Privacy Policy.

6.2 Object and Restrict Processing: You have the right to object to the processing of your personal information or request the restriction of its processing. We will accommodate your request unless we have compelling legitimate grounds for the processing that override your rights and freedoms.

6.3 Data Portability: Where applicable, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

6.4 Erasure: You have the right to request the erasure of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, and there is no legal basis for its retention.

6.5 Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

6.6 Marketing Communications: You can unsubscribe from our newsletter and marketing communications at any time by following the instructions provided in the emails or contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your purchases or account.

6.7 Do Not Track: Our website does not respond to "Do Not Track" signals. However, you can modify your browser settings to block cookies or alert you when cookies are being sent.

International Data Transfers

If we transfer your personal information from the European Economic Area (EEA) to a country outside the EEA that is not deemed to provide an adequate level of data protection, we will ensure appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission or relying on the recipient's Privacy Shield certification (if applicable).

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately. We will promptly delete the information from our records.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us via email at: admin@firstkill.co.nz

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.